Privacy Policy

1. Introduction

Jidbazz is one of Bangladesh's most trusted online gaming platforms, with user privacy protection as our top priority. This Privacy Policy explains how Jidbazz collects, uses, and safeguards your personal information.

We believe every user has the right to privacy. Whether you're playing, betting, or going for the jackpot on Jidbazz — your information is safe with us at every step. This document ensures a transparent relationship between you and us.

This Privacy Policy applies to the https://jidbazz.app website, mobile app, and all associated services. By using any Jidbazz service, you automatically consent to this Policy.

2. What Information We Collect

Jidbazz may collect two types of information from you — what you provide directly, and what is collected automatically.

Information You Provide Directly

• Identity Information: Your full name, date of birth, and National ID number (where applicable)
• Contact Information: Email address, mobile number, residential address
• Financial Information: Payment method details (last four digits of card number, Mobile Pay/Nagad number)
• Login Details: Username and encrypted password
• Verification Documents: Copies of documents required for identity verification

Automatically Collected Information

• Device Information: IP address, browser type, operating system, device ID
• Usage Data: Pages visited, time spent, and games played
• Location Information: General location (city/country level only — not precise GPS)
• Cookies & Tracking Technologies: Session cookies, performance cookies

3. How We Use Your Information

Jidbazz uses your information only for specific, lawful purposes. We never use your data for anything beyond what is necessary.

• Account Management: Creating, maintaining, and securing your Jidbazz account
• Service Delivery: Gaming, betting, jackpots, VIP benefits, and transaction processing
• Identity Verification: Completing the KYC (Know Your Customer) process as required by law
• Fraud Prevention: Detecting suspicious activity and keeping your account secure
• Contact: Sending important updates and promotional offers (subject to your consent)
• Service Improvement: Making the Jidbazz platform better and more user-friendly
• Legal Compliance: Compliance with applicable laws and regulations

We will never Never sold or share with any advertising networks. Jidbazz's Privacy Policy is completely transparent on this matter.

4. Sharing Information with Third Parties

Jidbazz may share data with third parties only in limited cases and under strict conditions — always with your best interests in mind.

Permitted circumstances

• Payment Processors: Verified payment gateways for processing transactions (essential information only)
• Legal Authorities: In response to a court order or lawful government request
• Security Partners: Fraud detection and cybersecurity services
• Business Transfers: In the event of a company merger or acquisition (users will be notified in advance)

5. Cookies & Tracking Technologies

Jidbazz uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Essential for the website to function properly. These cannot be disabled.
• Performance Cookies: Helps identify page load speed and errors.
• Functional Cookies: Remembers your preferences (language, login status).
• Analytics Cookies: Collects site usage statistics (non-personally identifiable).

You can manage cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the Jidbazz platform.

6. Your Rights

Every Jidbazz user has important rights over their personal data. We fully uphold each of those rights.

• Right to Access: You have the right to know what information we hold about you
• Right to Rectification: You can request corrections to inaccurate or outdated information
• Right to Erasure: You can request that your data be deleted under certain conditions
• Right to Restrict Processing: You can request that the use of your data be restricted in certain cases
• Data Portability: You can request a copy of your information in a standard, portable format
• Right to Object: You may object to your information being used for specific purposes
• Marketing Opt-Out: You can opt out of promotional communications at any time

To exercise any of these rights, please reach out to our Help Center. We will respond within 30 business days.

7. Security of Your Information

Jidbazz maintains the highest standards of security. A cornerstone of our Privacy Policy is our commitment to both technical and organizational security measures.

• 256-bit SSL/TLS encryption across all communications
• Database encryption — data at rest is protected too
• Two-factor authentication (2FA) support
• Regular third-party security audits
• Real-time monitoring for suspicious activity
• Strict data access control policy for staff

In the event of a security incident, we will notify you and the relevant authorities within the timeframe required by law. Your security is our responsibility.

8. How Long We Retain Your Data

Jidbazz retains your information only for as long as necessary. Different retention periods apply depending on the type of data:

• Account Information: For the full duration of account activity + 5 years after closure (for legal purposes)
• Transaction Information: 7 years (as required by financial regulations)
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year
• Communication Logs: Up to 2 years
• Marketing Information: Deleted immediately upon opt-out

9. Protection of Minors

Jidbazz strictly prohibits the use of its services by anyone under the age of 18. Our Privacy Policy places special importance on protecting the personal information of minors.

We do not knowingly collect information from minors. If we become aware that a minor has created an account, we will immediately close that account and delete all associated data. If you believe your child is using Jidbazz, please contact us right away.

10. Changes to This Policy

Jidbazz may update this Privacy Policy from time to time. In the event of significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Registered users will be notified via email
• A prominent notice will be displayed on the site

Continued use of Jidbazz after any changes have been made will be considered acceptance of the updated policy.

11. Contact Us

For any privacy-related questions, requests, or complaints, please get in touch with us. Our dedicated privacy team is ready to help.